Privacy Policy

Last updated: March 2026

The NCA Hub ("we", "us", "our") is operated by Kartik Kumar. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit thencahub.com or purchase our products through Payhip.

By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Free Chapter requests: When you submit the free chapter form, we collect your name, email address, and subject of interest.
• Purchase data: When you purchase through Payhip, Payhip collects your name, email, and payment information. We receive your name and email to fulfil your order. We do not store payment card details.
• Notify Me forms: If you submit a "Notify Me" form for an upcoming subject, we collect your email address.
• Analytics: We use Google Analytics 4 to understand how visitors use our site. This collects anonymised data including pages visited, time on site, and general geographic region. No personally identifiable information is collected via analytics.
• Session storage: We use browser session storage (not cookies) to remember your quiz answers and form state during a single visit. This data is cleared when you close your browser tab.

2. How We Use Your Information

• To send you the free chapter or resource you requested
• To deliver your purchased digital products
• To notify you when a subject you requested becomes available
• To respond to your enquiries and support requests
• To improve our website and materials based on anonymised usage data

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing your data are:

• Consent: When you submit a form, you consent to us contacting you for the stated purpose.
• Contract: Processing necessary to fulfil your purchase.
• Legitimate interests: Anonymised analytics to improve our site.

4. Data Retention

We retain your email address for as long as needed to fulfil your request or as required by law. If you purchased a product, we retain your order information for a minimum of 7 years for tax and accounting purposes. You may request deletion at any time (see Section 7).

5. Third-Party Services

• Payhip — processes payments and delivers digital products. Payhip's privacy policy: payhip.com/privacy
• Formspree — processes form submissions. Formspree's privacy policy: formspree.io/legal/privacy-policy
• Google Analytics — anonymised site analytics. You can opt out via Google's opt-out tool.
• Cloudflare — DNS and performance. Cloudflare privacy policy: cloudflare.com/privacypolicy

6. Cookies and Local Storage

Our site uses session storage (cleared when you close your tab) to save your quiz progress. We also use localStorage to remember your cookie consent preference. Google Analytics places cookies to collect anonymised analytics data. You may decline analytics cookies using the consent banner shown on your first visit.

7. Your Rights

Depending on your jurisdiction (EEA, UK, Canada), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at thencahub@gmail.com with "Privacy Request" in the subject line. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your data. All data is transmitted over HTTPS. Payment processing is handled entirely by Payhip and is PCI-DSS compliant — we never see your card details.

9. International Transfers

Our service providers (Payhip, Formspree, Google) may process data in the United States or other jurisdictions. Where required, these providers have appropriate safeguards in place under GDPR/UK GDPR (Standard Contractual Clauses or equivalent).

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our site after an update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related queries, contact us at:
The NCA Hub
thencahub@gmail.com